Double Glazed Windows, UPVC & GRP Composite Doors – Testimonials
Here is just a small selection of testimonials from our 100’s of satisfied customers.
Thanks again for the excellent product.
Having bought from Essex Trade Windows previously and having had both outstanding installation and after sales service we knew that we could trust your knowledge and expertise to provide exactly what we wanted at the best quality and value for our daughter’s first home. We were not disappointed. Thank you for the personal service and craftsmanship.
– K & C Ford – Langdon Hills.
Just to say a big thank you for the lovely windows and doors, the work throughout was exemplary as is the finished article, nothing was too much trouble either for the fitter.
– K. Ross, Basildon.
Just to say what a fantastic team you have the salesman was not pushy, windows are beautiful plus the door fitted by Mark who made a wonderful job. The icing on the cake were the fitters who fitted the windows Scott & Pete, their work was of a high standard especially as it was not an easy job which they themselves did not mention, they left my home so clean to the point you would not have noticed that any work had been done.
– Mrs E Eden, Wickford
Dear Essex Trade Windows, you have been replacing the windows, doors fascia and soffit of our house. I feel that I must compliment your company on the excellent workmanship, which as a family are delighted with. The installers worked very hard, an excellent team, very quiet and steady- no shouting, swearing or wasting of time. They are courteous, polite and most helpful and adaptable, it has been a pleasure to enjoy their cheerful company.
– Mr and Mrs Gerrard, Chelmsford.
In these times we live in it isn’t often that we get good service and we are quick enough to complain when we are not happy, therefore, I felt that I just had to write to say a big well done and thank you. You delivered on time with a good quality product and Jay did a superb job fitting our doors. Thank you very much and we will not hesitate to recommend you.
– P. & C. Blake, Rayleigh.
Essex Trade Windows came to us after a recommendation from friends. We had new windows and doors throughout our whole property. The team were friendly, punctual and tidy, basically a pleasure to have around. We were so pleased in fact, that they went on to replace all Mums windows and she was equally impressed!! I would not hesitate in recommending.
– C Nicholls, South Benfleet.
Just thought I’d drop you a quick note to say how pleased we are with the overall service Essex Trade Windows has provided from the time the initial survey was given through to completion. Throughout the entire process you have always remained contactable and responded in a timely fashion, we were particularly impressed when you came out for the second visit to re measure the height despite only having only 24 hours’ notice and being stuck in traffic for over an hour!
There was a delay in the bi folds being delivered late but you dealt with the situation to satisfaction- showing a genuine concern and explaining it cannot be resolved immediately but you are looking to resolve the issue. We understand things sometimes do not go to plan and it’s not just about when things go wrong it’s how well they are resolved, it reflects very well on a company and their reputation for future business with that company.
Installation: Mark was our installer, we couldn’t be more complimentary of him. Very knowledgeable , professional, polite and to be frank, he done an outstanding job! You both represent Essex Trade Windows very well and wouldn’t hesitate to recommend you to friends and family.
Please find attached some before and after photos, we would be happy to be a reference for any future prospects you might have in the future.
– Grant & Laura
Just a short note to say thank you for a job well done and for being a good firm to deal with. It is six weeks now since our windows and door were fitted and we are delighted with them. It was so good to be able to visit your factory and look at the products and get some helpful advice.
We really appreciated Stuart’s friendly and down to earth approach and advice when he came to give us the initial quote, none of the stereotype “double glazing salesman nonsense”. In fact while we were getting quotes we asked one firm to leave when they started the “high pressure stuff”.
When it came to the fitting we found Scott and Pete to be very good and friendly. They took the trouble to be as clean and tidy as possible and paid attention to detail in fitting and cleaning up and making good. Nothing was too much trouble, excellent workmanship.
I was also very impressed with the way in which you handled the two problems that cropped up. The replacement window had been ordered before I knew there was a problem and both that and the faulty hinge were fixed the very next day after the installation had been completed.
Thanks again for a job well done from a very satisfied customer.
Kindest regard to all.
– J Abel, Upminster